Shipping policy
At Sofa USA, we aim to provide you with a seamless shipping experience for your sofa purchases. Please review the following shipping policy for details on delivery options, charges, and additional services.
Your sofa will be delivered fully assembled and constructed to 100% completion.
Local Delivery (Within 25 Miles):
Local delivery within a 25-mile radius of our store location is complimentary.
Extended Delivery (Beyond 25 Miles):
For deliveries beyond a 25-mile radius, a shipping fee will apply.
Installation assistance is available for an additional fee per person if required. Otherwise, the traditional delivery will be made to your doorstep.
Installation Assistance (Optional):
If you require assistance with the installation of your sofa, we offer installation services for an additional fee per person.
Our skilled technicians will assemble and set up your sofa according to your preferences.
Delivery Process
Order Confirmation: Upon placing your order, you will receive an order confirmation email with details of your purchase and estimated delivery date.
Delivery Scheduling: Our delivery team will contact you to schedule a convenient delivery date and time.
Delivery Day: On the scheduled delivery day, our team will arrive at your location within the specified time frame.
Delivery and Installation: If you opted for installation assistance, our team will assemble and set up your sofa as requested. Otherwise, your sofa will be delivered to your doorstep.
Important Notes:
Please ensure that there is adequate space and clear access for delivery to your desired location.
If you opt for installation assistance, please inform us of any specific requirements or preferences in advance.
By placing an order with Sofa USA, you agree to abide by the terms and conditions of our shipping policy.
If you have any questions or require further assistance regarding shipping, delivery, or installation, please don't hesitate to contact our customer service team. We are here to ensure your satisfaction with every aspect of your purchase.
Sincerely,
Sofa USA Customer Service Team